dhxsoft aims to correspond to all emails within 24 hours.
As we offer free support, we need to prioritise any queries we get. If you have a question (e.g "What is the password to the planner?"), please check the Frequently Asked Questions as it is likely the question has been answered before.
Click here for the full list of Staff Leave Planner FAQs
I have bought this years planner, how do I purchase next years planner?
The easiest way to do this is to buy the planner from our website. Fill out the form on the product finder page to find next years planner. If the planner you require is not available please email support and we can create it for you.
Click here to search for the Staff Leave Planners
Do I have to enter all of the data again?
Don't worry - the planner will import all of your Employee Data and Key Code settings during the setup process (please choose the "Import" option and follow the Wizard).
I can't edit the staff data - can I have the password?
Please remember that you can edit all staff data from the "Employee Data" sheet, not the Calendar sheets.
I've setup the 2012 planner but I can't see the Annual Leave Remaining Column
The 2012 planners now allow you to edit which columns are shown on the calendar. To show the annual leave remaining column:
1) Click on one of the calendar sheets (e.g. "Jan-Jun")
2) Click on the orange "Calendar Settings" button.
3) In the "Customise the Information Columns Shown" area, find the next empty dropdown
4) Select the Annual Leave category
5) In the "Information to Show" section choose "Amount Remaining".
6) In the "Column Title" section you can leave it as the default value or rename it if you wish.
7) Click the Apply Button - the Annual Leave Remaining will now be shown on the calendar sheets.
You can also follow this process to enable columns for other leave categories.
Our support email address is as follows:
As we offer free support, we need to prioritise any queries we get. If you have a question (e.g "What is the password to the planner?"), please check the Frequently Asked Questions as it is likely the question has been answered before.
Click here for the full list of Staff Leave Planner FAQs
Common Questions
I have bought this years planner, how do I purchase next years planner?
The easiest way to do this is to buy the planner from our website. Fill out the form on the product finder page to find next years planner. If the planner you require is not available please email support and we can create it for you.
Click here to search for the Staff Leave Planners
Do I have to enter all of the data again?
Don't worry - the planner will import all of your Employee Data and Key Code settings during the setup process (please choose the "Import" option and follow the Wizard).
I can't edit the staff data - can I have the password?
Please remember that you can edit all staff data from the "Employee Data" sheet, not the Calendar sheets.
I've setup the 2012 planner but I can't see the Annual Leave Remaining Column
The 2012 planners now allow you to edit which columns are shown on the calendar. To show the annual leave remaining column:
1) Click on one of the calendar sheets (e.g. "Jan-Jun")
2) Click on the orange "Calendar Settings" button.
3) In the "Customise the Information Columns Shown" area, find the next empty dropdown
4) Select the Annual Leave category
5) In the "Information to Show" section choose "Amount Remaining".
6) In the "Column Title" section you can leave it as the default value or rename it if you wish.
7) Click the Apply Button - the Annual Leave Remaining will now be shown on the calendar sheets.
You can also follow this process to enable columns for other leave categories.
Contact Support
Our support email address is as follows: